App identifier: com.d73.servsafe
Updated 13 September 2026
Email [email protected]. We reply within two business days.
You can also tap Contact support at the bottom of the app's Settings, which opens a pre-addressed email.
For the fastest answer, include: what you were doing, what happened, the version number shown at the bottom of Settings, your iOS version, and the language you use the app in. Screenshots help.
Plans. A monthly plan and an annual plan, both auto-renewing, both purchased through Apple. Apple shows the exact price for your country and any free trial before you buy. The annual free trial appears only when Apple reports that your Apple Account is eligible.
What is free. One chapter and one practice exam are open without a subscription. Everything else — the remaining chapters, practice by chapter, topic, random or missed questions, the other practice exams, flashcards and full progress detail — needs an active subscription. Locked items are marked in the app.
Manage or cancel. In the app: Settings, then Manage Apple Subscription. On your iPhone: the iOS Settings app, tap your name, then Subscriptions. Cancel at least 24 hours before the current period ends or it renews. You keep access until the end of the period you paid for.
Restore. Settings, then Restore. This recovers an active subscription bought with the same Apple Account — for example after reinstalling. If Restore finds nothing, check that you are signed in to the Apple Account that made the purchase.
Refunds. Apple processes all payments and all refunds. Request one through Apple's Report a Problem service. We cannot issue or reverse Apple charges.
Deleting the app or your study data does not cancel a subscription. Cancel it through Apple.