**Effective Date:** May 14, 2026
**Last Updated:** May 14, 2026
**Introduction**
Welcome to **Pulse** (also known as **Wellness OS**) ("we," "our," "us," or "the App"). The App is a personal wellness companion that helps you reflect on and track six everyday areas — sleep, mind, fitness, nutrition, hydration, and fasting — and provides AI-powered coaching, insights, reminders, and chat based on the information you choose to share.
BY USING THE APP, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE APP.
These Terms form a binding agreement between you and us and include our Privacy Policy by reference.
---
**1. Who Can Use This App**
**1.1 General Eligibility**
You must be at least 13 years old and able to form a legally binding agreement in your jurisdiction to use the App.
**1.2 Not Directed to Children**
The App is not directed to children under 13 years of age. If we learn that a user is under 13, we will terminate their access.
**1.3 Your Responsibilities**
You are responsible for:
- Ensuring your device is secure (passcode, Face ID, or Touch ID)
- Choosing appropriate settings (reminder frequency, alert preferences, AI features)
- Providing accurate information during personalization (e.g., age, height, weight, goals) so the App can personalize coaching
- Reviewing AI-generated coaching, insights, and chat responses with your own judgment
---
**2. What We Provide**
**2.1 Core Features**
The App provides:
- Six personalized wellness coaches — Sleep, Mind, Fitness, Nutrition, Hydration, and Fasting
- A daily Wellness Score that summarizes how your six coaches are doing
- Per-coach tracking, insights, suggested actions, and AI-powered chat
- Cross-coach insights that surface patterns across the six areas (for example, links between sleep and mood)
- Voice logging with on-device speech transcription (audio is never uploaded)
- Camera meal logging using AI vision to extract food items and macros
- Optional push notification reminders (if enabled by you in iOS Settings)
- A unified personalization flow that adapts the App to your goals, schedule, body, dietary style, training level, fasting protocol, and other preferences
- An optional Community area for reflection rooms
**2.2 Premium Features**
A premium subscription may include:
- Full access to advanced insights and analyses across the six coaches
- Higher AI chat usage limits
- Advanced reminder and notification options
- Additional customization features
- Priority support
- Other features as described in-app at time of purchase
**2.3 Feature Changes**
We reserve the right to modify, add, or remove features at any time, including:
- Adding or removing coaches, tabs, or sections
- Changing limits on AI usage, reminders, or other features
- Adding or removing premium features
- Changing eligibility requirements for features
We will make reasonable efforts to notify users of material changes.
**2.4 Service Availability**
The App requires an internet connection for certain features (syncing logs, AI coaching, insights, subscription verification). We do not guarantee uninterrupted availability.
---
**3. No Medical / Emergency Guarantee**
**3.1 Not an Emergency Service or Medical Device**
The App is NOT:
❌ An emergency service (not 911 or emergency medical services)
❌ A medical device or health monitoring system
❌ A substitute for professional medical advice, diagnosis, or treatment
❌ A personal safety alarm or security system
❌ A replacement for emergency contacts or safety planning
❌ A mental health treatment or therapeutic tool
**3.2 AI Coaching Disclaimer**
The coaching messages, daily actions, insights, and chat responses generated by the App are produced by artificial intelligence based on your self-reported inputs. They are NOT:
❌ Medical advice, diagnosis, or treatment recommendations
❌ Professional counseling or therapy
❌ Evidence-based clinical guidance
❌ Intended to detect, prevent, or treat any medical or mental health condition
AI outputs are based solely on the information you provide and the limitations of the underlying models. They are for informational and motivational purposes only and may be incorrect, incomplete, or out of date.
⚠️ IMPORTANT: If you are experiencing a medical or mental health emergency:
- Call emergency services (911 in US)
- Contact a mental health crisis line (988 Suicide & Crisis Lifeline in US)
- Seek immediate professional help
Always consult qualified healthcare professionals before making changes to your diet, exercise routine, sleep schedule, fasting practice, or mental wellness approach — especially if you have a medical condition, are pregnant or nursing, are taking medication, or are under 18.
**3.3 No Guarantee of Delivery**
We do not guarantee that:
- Coach reminders will always be delivered on time
- Notifications, alerts, or email messages will be sent or received
- The App will function during network outages, device issues, or service disruptions
- Logs, insights, or scores will sync successfully
- AI-generated content will always be accurate, helpful, or appropriate
Reminders, notifications, AI responses, and other outputs may be delayed, blocked, fail, or contain errors due to factors outside our control, including but not limited to:
- iOS notification permissions being disabled
- Device being turned off, in airplane mode, or out of battery
- Network connectivity issues
- Email delivery failures or spam filtering
- Carrier restrictions or blocking
- Server outages or maintenance
- Software bugs or conflicts
- Third-party AI service limitations (OpenAI, Anthropic, Google)
- Third-party analytics service issues (Mixpanel)
- Third-party subscription service issues (RevenueCat)
- Third-party advertising attribution service issues (Meta SDK, Firebase Analytics / Google)
**3.4 You Are Responsible for Your Health and Safety**
You agree:
✅ Not to rely on the App as your only source of wellness or health guidance
✅ To consult a licensed healthcare provider before making changes to diet, exercise, sleep, fasting, or mental wellness routines
✅ To use your own judgment when reading AI-generated coaching, insights, or chat responses
✅ To test notifications and reminders to ensure they work as expected
✅ To maintain other emergency contact methods (phone, text, 911)
✅ Not to use the App as a substitute for professional mental health or medical care
---
**4. Wellness Coaches, Tracking, and Scores**
**4.1 The Six Coaches**
- The App provides six coaches: Sleep, Mind, Fitness, Nutrition, Hydration, and Fasting
- Each coach has four sections — Track, Insights, Actions, and Coach (chat)
- You may use any combination of coaches; you do not have to use all six
**4.2 Logging**
- You may log entries in each coach (for example, a sleep entry, a meal, a workout, a water log, a fasting window, a mood check-in)
- Logs may be entered by tapping fields, by speaking (on-device voice transcription), or by taking a photo (camera meal logging)
- Logs are stored on your device and on our servers so the App can show your history, calculate scores, and personalize coaching
**4.3 Scores**
- The App calculates a per-coach score and a cross-coach Wellness Score
- Scores are based on your self-reported inputs and are for personal tracking only
- Scores are not medical assessments and should not be interpreted as such
- We do not guarantee score accuracy in all cases (for example, during clock changes, device migrations, missing data, or bugs)
**4.4 AI Coaching, Insights, and Chat**
- The App generates personalized coaching messages, daily actions, weekly summaries, and chat responses using third-party AI services (OpenAI, Anthropic, Google Gemini)
- Relevant context from your profile and recent logs is sent to these services for a single request
- AI outputs are informational only and may be incorrect, incomplete, or out of date
- You can choose whether and how often to use AI features
**4.5 Voice and Camera (Optional Features)**
- Voice logging transcribes your speech entirely **on your device** — audio is never uploaded
- Camera meal logging sends the photo to our AI vision provider for that single request; photos are not retained on our servers after processing unless you save them with the log
- You may use the App without voice or camera features
---
**5. Personalization and Your Profile**
**5.1 Personalization Flow**
During onboarding and at any time afterwards, you may provide profile information including age or age range, gender, height, weight, wake time, bedtime, activity level, goals, dietary style, allergies, training level, equipment access, fasting protocol, and topics you want help with.
This information is used solely to personalize your coaches, set realistic targets, and improve the coaching you receive.
**5.2 Accuracy**
You are responsible for the accuracy of the information you provide. Inaccurate profile data may result in inaccurate or inappropriate coaching.
**5.3 Updating Your Profile**
You can review and update your profile information at any time in Settings.
---
**6. Subscriptions & Payments**
**6.1 Apple Billing**
- All payments are processed through the Apple App Store
- We do not directly handle payment information
- Subscription management (purchase verification, renewal status, trial tracking) is handled by RevenueCat on our behalf. RevenueCat receives anonymized subscription event data tied to a RevenueCat-generated user identifier — no payment card details are shared with RevenueCat
- Subscription pricing is shown in the App Store and in the in-app purchase flow
- Prices may vary by region and are subject to change
**6.2 Subscription Plans**
Premium is available as a **weekly**, **monthly**, or **yearly** auto-renewing subscription. Pricing and any available free trial are displayed in the App at the time of purchase.
**6.3 Auto-Renewal**
- Subscriptions auto-renew unless canceled at least **24 hours before** the end of the current billing period
- Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period
- You will be charged the then-current subscription price
**6.4 Managing Subscriptions**
You can manage or cancel your subscription:
- iOS Settings → [Your Name] → Subscriptions
- Or through the App Store app
**6.5 Cancellation**
- Canceling stops future billing but does not provide a refund for the current period
- You retain premium access until the end of the current billing period
- After cancellation, premium features will be disabled when the subscription expires
**6.6 Free Trials and Promotional Offers**
- A free trial may be offered for some plans (for example, on weekly, monthly, or yearly subscriptions)
- Additional free trials or promotional discounts may be offered from time to time
- Trial periods and terms are displayed at time of purchase
- You will be charged the full subscription price after the trial ends unless you cancel before the trial period expires
- Trial eligibility is determined by Apple and may be limited to first-time subscribers
**6.7 Refunds**
- Refund requests are handled by Apple, not by us
- To request a refund, visit reportaproblem.apple.com or contact Apple Support
- We cannot guarantee refund approval as this is determined by Apple's policies
**6.8 Subscription Changes**
- We may change premium features, pricing, or subscription tiers at any time
- Changes will apply to new subscriptions or renewals after the effective date
- You will be notified of material changes where required by law
---
**7. Acceptable Use**
You agree to use the App lawfully and responsibly. Prohibited uses include:
❌ **Harassment and Abuse**
- Using the App, including any Community features, to harass, threaten, stalk, or intimidate others
- Sending unwanted or abusive messages
❌ **Unauthorized Access**
- Accessing accounts or data you are not authorized to access
- Attempting to impersonate other users
❌ **Technical Abuse**
- Reverse engineering, decompiling, or modifying the App
- Using automated scripts, bots, or tools to abuse features
- Tampering with server communications or API endpoints
- Attempting to gain unauthorized access to our systems
- Manipulating or gaming the scoring or AI features
❌ **Fraudulent Activity**
- Creating fake accounts or impersonating others
- Providing false information during signup or use
- Exploiting bugs or vulnerabilities for personal gain
- Sharing premium features through account-sharing schemes
❌ **Misuse of AI**
- Using AI features to generate content that is unlawful, harmful, hateful, sexual, or otherwise inappropriate
- Attempting to extract or reverse engineer the underlying AI models
Violations may result in:
- Immediate suspension or termination of your access
- Deletion of your account and data
- Referral to law enforcement if illegal activity is suspected
---
**8. Privacy & Data**
**8.1 Privacy Policy Governs Data Use**
Your use of the App is governed by our Privacy Policy, which explains:
- What data we collect (Device ID, profile data, wellness logs, AI chat content, subscription state, anonymized analytics, etc.)
- How we use data (app functionality, personalization, AI coaching via OpenAI, Anthropic, and Google; analytics via Mixpanel; subscription management via RevenueCat; advertising attribution via Meta and Google Firebase)
- How data is stored (on-device and server-side)
- Your privacy rights and choices
**8.2 You Acknowledge Data Collection**
By using the App, you acknowledge and consent to:
- Collection of Device ID for authentication
- Storage of your profile and wellness logs across the six coaches
- Sending relevant context from your profile and logs to AI providers (OpenAI, Anthropic, Google) to generate coaching, insights, and chat responses
- Anonymized analytics via Mixpanel (screen views, feature usage, app performance)
- Subscription state being managed and verified via RevenueCat
- Collection of advertising attribution data via Meta (Facebook) SDK and Firebase Analytics (Google), subject to your App Tracking Transparency permission choice
- Anonymous conversion signals sent to Apple's SKAdNetwork for ad measurement (always, regardless of ATT permission — this is required by Apple's privacy framework and contains no personal data)
- All data practices described in the Privacy Policy
**8.3 Third-Party AI Services**
You acknowledge that:
- AI coaching, insights, and chat are generated using third-party AI APIs from OpenAI, Anthropic, and Google
- Relevant context from your profile and recent logs is sent to these services for a single request
- These services are subject to their own terms and privacy policies
- We do not control these services' processing or availability
- AI-generated content may not always be accurate, appropriate, or helpful
**8.4 Analytics and Advertising Services**
You acknowledge that:
- We use Mixpanel for product analytics. Anonymized usage data (screen views, feature interactions) is sent to Mixpanel. No personally identifiable information (names, wellness logs, AI chat) is sent to Mixpanel. Mixpanel's services are subject to their terms and privacy policy
- We use Meta (Facebook) SDK for advertising attribution. When you install or use the App after seeing one of our ads, the Meta SDK may report this conversion to Meta Platforms. If you grant tracking permission via Apple's App Tracking Transparency prompt, this may include your device's advertising identifier (IDFA). If you deny permission, only aggregated / anonymized signals are sent via Apple's SKAdNetwork framework. Meta's services are subject to their terms and privacy policy
- We use Firebase Analytics (Google) for advertising attribution and app analytics. Usage events (such as app opens and subscription starts) are reported to Google to measure ad campaign performance. Firebase's services are subject to Google's terms and privacy policy
- On iOS 14 and later, we will ask for your permission before tracking you across apps and websites owned by other companies. You can change this at any time in iOS Settings → Privacy & Security → Tracking
**8.5 Subscription Management Services**
You acknowledge that:
- We use RevenueCat for subscription verification and management
- Anonymized subscription event data is shared with RevenueCat to verify your premium status
- No payment card details are shared with RevenueCat
- RevenueCat's services are subject to their terms and privacy policy
- We do not control RevenueCat's availability; service disruptions may temporarily affect premium feature access
**8.6 Data Security**
While we use reasonable security measures, you acknowledge that:
- No system is 100% secure
- You are responsible for device security (passcode, etc.)
- You should not store extremely sensitive data in the App
---
**9. Intellectual Property**
**9.1 Our Rights**
All rights, title, and interest in and to the App, including:
- Source code, object code, and software
- User interface, design, and visual elements
- "Pulse" and "Wellness OS" names, logos, and branding
- Features, functionality, and documentation
- All content, graphics, and media
- AI-generated coaching, insights, and chat output formats (we retain rights to the format and delivery, though the personalized content is generated for you)
…are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
**9.2 Limited License to You**
We grant you a limited, non-exclusive, non-transferable, revocable license to:
- Install and use the App on your personal iOS device
- Access features according to your subscription tier
- Use the App for personal, non-commercial purposes
- Use AI-generated coaching and insights for personal reflection only
You may NOT:
❌ Copy, modify, or create derivative works of the App
❌ Reverse engineer, decompile, or disassemble the App (except as permitted by law)
❌ Rent, lease, sell, sublicense, or distribute the App
❌ Remove or alter copyright notices or branding
❌ Use the App for commercial purposes without permission
❌ Republish, redistribute, or sell AI-generated coaching or insights
**9.3 Your Content**
- You retain ownership of content you create (for example, display name, wellness logs, notes, meal photos, AI chat messages)
- By using the App, you grant us a license to store, process, and display your content as necessary to provide the service
- You grant us permission to send relevant context from your profile and logs to third-party AI services (OpenAI, Anthropic, Google) to generate coaching, insights, and chat responses
---
**10. Disclaimers**
**10.1 "AS IS" Service**
THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
**10.2 No Warranties**
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- That the App will be uninterrupted, error-free, secure, or virus-free
- That reminders, notifications, or alerts will always be delivered
- That scores, streaks, or insights will be calculated accurately in all circumstances
- That logs will sync correctly
- That AI-generated coaching, insights, or chat responses will be accurate, helpful, appropriate, or suitable for your needs
- That third-party services (OpenAI, Anthropic, Google, Mixpanel, RevenueCat, Meta, Firebase) will always be available
- That the App will meet your requirements or expectations
**10.3 No Medical or Safety Warranty**
WE MAKE NO WARRANTY THAT:
- The App will protect your safety or prevent harm
- The App is suitable for emergency use or medical monitoring
- AI-generated coaching or insights will improve your health, fitness, sleep, nutrition, hydration, fasting, or mental well-being
- AI-generated content is medically accurate or appropriate
**10.4 Third-Party Services Disclaimer**
WE ARE NOT RESPONSIBLE FOR:
- OpenAI, Anthropic, or Google AI service outages, errors, or inappropriate AI responses
- Mixpanel analytics inaccuracies or service disruptions
- RevenueCat service outages or subscription verification failures
- Meta (Facebook) SDK service outages, errors, or advertising attribution inaccuracies
- Firebase Analytics / Google advertising attribution failures or inaccuracies
- Any other third-party service failures or data handling
---
**11. Limitation of Liability**
**11.1 No Indirect Damages**
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, goodwill, or business opportunities
- Emotional distress, personal injury, or property damage
- Damages arising from your use or inability to use the App
- Missed reminders, failed notifications, or broken streaks
- Harm resulting from reliance on the App for safety, emergency, medical, or mental health purposes
- Harm resulting from reliance on AI-generated coaching, insights, or chat responses
- Damages caused by third-party services (OpenAI, Anthropic, Google, Mixpanel, RevenueCat, Meta, Firebase)
…even if we have been advised of the possibility of such damages.
**11.2 Total Liability Cap**
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE APP IS LIMITED TO THE GREATER OF:
(a) The amount you paid for premium subscriptions in the last 12 months, OR
(b) $50 USD
**11.3 Basis of the Bargain**
You acknowledge that these limitations are an essential element of the agreement between you and us, and that we would not provide the App without these limitations.
---
**12. Indemnification**
You agree to defend, indemnify, and hold harmless us, our developers, affiliates, and service providers from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of the App
- Your violation of these Terms
- Your violation of any law or third-party rights
- Content you provide (display name, profile information, wellness logs, AI chat content, etc.)
- Your reliance on the App for safety, emergency purposes, or medical / mental health care
- Your reliance on AI-generated coaching, insights, or chat responses
---
**13. Termination**
**13.1 You May Terminate**
You may stop using the App at any time by:
- Uninstalling the App from your device
- Canceling your premium subscription through Apple
- Requesting account deletion (contact [[email protected]](<mailto:[email protected]>))
**13.2 We May Terminate or Suspend**
We may suspend or terminate your access immediately, without notice, if you:
- Violate these Terms
- Abuse features (spam, harassment, technical exploitation, AI misuse)
- Engage in fraudulent or illegal activity
- Pose a security or legal risk to the service
**13.3 Effect of Termination**
Upon termination:
- Your right to use the App ends immediately
- Premium features are disabled (no refund for unused time)
- On-device data remains until you uninstall the App
- Server-side data may be deleted according to our Privacy Policy
- We are not liable for any loss resulting from termination
**13.4 Survival**
Sections that by their nature should survive termination will survive, including: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law.
---
**14. Legal Terms**
**14.1 Governing Law and Jurisdiction**
These Terms are governed by the laws of the jurisdiction where the developer is located, without regard to conflict of law principles. However, your local consumer protection laws may provide additional rights that cannot be waived.
**14.2 Dispute Resolution (Informal First)**
Before filing any formal legal claim, you agree to:
1. Contact us at [[email protected]](<mailto:[email protected]>)
2. Describe the dispute in detail
3. Allow us 30 days to attempt to resolve the issue informally
This does not limit your right to seek emergency relief or enforcement of intellectual property rights.
**14.3 Arbitration (if applicable)**
Depending on your jurisdiction, disputes may be subject to binding arbitration. However, you may have the right to opt out or to pursue claims in small claims court.
**14.4 Class Action Waiver**
To the extent permitted by law, you agree that disputes will be resolved on an individual basis and waive the right to participate in class actions or class arbitrations.
**14.5 Entire Agreement**
These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the App and supersede all prior agreements or understandings.
**14.6 Severability**
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.
**14.7 No Waiver**
Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.
**14.8 Assignment**
You may not assign or transfer these Terms without our written consent. We may assign these Terms to any successor or affiliate.
**14.9 Third-Party Beneficiaries**
Apple and its subsidiaries are third-party beneficiaries of these Terms. OpenAI, Anthropic, Google, Mixpanel, RevenueCat, and Meta are NOT third-party beneficiaries; they are service providers only.
**14.10 Apple Requirements**
These Terms are between you and us, not Apple. Apple is not responsible for the App or its content. However:
- You must comply with Apple's App Store Terms of Service
- Apple has no obligation to provide maintenance or support
- Apple is not liable for any claims related to the App
- In the event of third-party claims that the App infringes intellectual property, we (not Apple) are responsible
- Apple and its subsidiaries are third-party beneficiaries of these Terms regarding your use of the App, and Apple may enforce these Terms
---
**15. Changes to These Terms**
**15.1 Right to Modify**
We reserve the right to modify these Terms at any time. Changes will be effective:
- Immediately upon posting the updated Terms (with updated "Last Updated" date)
- Or on a future date specified in the updated Terms
**15.2 Notice of Changes**
For material changes, we will make reasonable efforts to notify you:
- Via in-app notification
- Via email (if we have your email)
- By prominent notice on our website or in the App
**15.3 Your Acceptance**
Continued use of the App after changes means you accept the updated Terms. If you do not agree to changes, you must stop using the App.
---
**16. Contact & Support**
For questions, support, or legal inquiries:
Email: [[email protected]](<mailto:[email protected]>)
Response Time: 24–72 hours (business days)
For technical support, include:
- Device model and iOS version
- App version
- Description of the issue
- Screenshots (if applicable)
For legal or privacy requests, include:
- Your Device ID or display name (for identification)
- Specific request (access, deletion, correction)
- Any supporting information
---
**17. Acknowledgment**
BY USING THE APP, YOU ACKNOWLEDGE THAT:
✅ You have read, understood, and agree to these Terms and our Privacy Policy
✅ You understand that the App is not an emergency service or medical device
✅ You understand that AI-generated coaching, insights, and chat responses are for personal awareness and motivation only, not medical advice
✅ You will not rely on the App or AI-generated content as a substitute for professional medical or mental health care
✅ You will not rely on the App as the sole method for safety planning
✅ You are responsible for the accuracy of the profile information you provide
✅ You are responsible for testing notifications and ensuring the App works as expected for your needs
✅ You accept the risks and limitations described in these Terms
✅ You consent to relevant context from your profile and logs being sent to third-party AI services (OpenAI, Anthropic, Google) to generate coaching, insights, and chat responses
✅ You consent to anonymized usage analytics via Mixpanel
✅ You consent to your subscription status being managed and verified via RevenueCat
✅ You consent to advertising attribution data being processed by Meta (Facebook) and Google Firebase Analytics, subject to your App Tracking Transparency permission choice
✅ You understand that anonymous conversion signals are always sent to Apple's SKAdNetwork regardless of tracking permission, as required by Apple
---
**Additional Legal Documents**
Privacy Policy: <https://grey-entree-512.notion.site/Pulse-Privacy-Policy-8c3ae034b2524fd881557f4d7e28ad8b>
Standard EULA: <https://www.apple.com/legal/internet-services/itunes/dev/stdeula/>